Cookie Policy
Last updated: May 19, 2026
What are cookies?
Cookies are small text files placed on your device when you visit a website. They allow websites to recognise your device, remember your preferences, and provide a better user experience.
How we use cookies
Socialoop uses cookies to: keep you signed in to your account, remember your preferences and settings, understand how you use our platform so we can improve it, measure the effectiveness of our marketing campaigns, and provide relevant advertising where applicable.
Types of cookies we use
Essential cookies: Required for the platform to function. These cannot be disabled. Performance cookies: Help us understand how visitors interact with our website (e.g. Google Analytics). Functional cookies: Remember your preferences such as language, timezone, and dashboard layout. Marketing cookies: Used to serve relevant advertisements and measure campaign performance.
Third-party cookies
Some pages on our website embed content or functionality from third-party services such as Google Analytics, Stripe (for billing), and Intercom (for support chat). These services may set their own cookies subject to their respective privacy policies.
Managing cookies
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or set preferences for specific sites. Please note that disabling certain cookies may affect the functionality of the Socialoop platform.
Cookie retention
Session cookies are deleted when you close your browser. Persistent cookies remain on your device for a set period — typically between 30 days and 2 years — or until you delete them manually.
Changes to this policy
We may update this Cookie Policy from time to time. When we do, we will revise the 'Last updated' date below. Continued use of Socialoop after changes constitutes acceptance of the revised policy.
Contact us
If you have any questions about our use of cookies, please contact us at privacy@socialoop.com.
Cookie categories at a glance
| Category | Purpose | Required |
|---|---|---|
| Essential | Authentication, security, core functionality | Yes |
| Performance | Usage analytics, error tracking | No |
| Functional | Preferences, language, layout | No |
| Marketing | Advertising, retargeting | No |