Security

Your data is safe with us

Security is not a feature — it's the foundation of everything we build at Socialoop.

Our practices

How we protect you

End-to-end encryption

All data in transit is protected with TLS 1.3. OAuth tokens and API credentials are encrypted at rest using AES-256.

We never store your passwords

Socialoop uses OAuth2 for all social media connections. We never see or store your platform passwords.

SOC 2 Type II aligned

Our infrastructure and processes are designed to meet SOC 2 Type II security, availability, and confidentiality criteria.

Regular penetration testing

We commission third-party security audits and penetration tests on a regular basis.

Responsible disclosure

Found a vulnerability? Report it to security@socialoop.com. We commit to responding within 48 hours.

99.9% uptime SLA

Our infrastructure runs on enterprise cloud providers with multi-region redundancy and automated failover.

Responsible Disclosure

Found a vulnerability?

We take all security reports seriously. If you've discovered a potential vulnerability in Socialoop, please report it responsibly to our security team. We commit to:

Acknowledge your report within 48 hours
Investigate and validate the issue promptly
Keep you updated on our remediation progress
Recognise your contribution in our security acknowledgements
Report a vulnerability →